Reference

Legal Terms That Govern Your bt365 Account

These terms set out the rules for using bt365, including how your account is managed, what you agree to when you deposit via bKash, Nagad, or Rocket, and how disputes are handled.

Account EligibilityJurisdiction ConditionsUser RightsData HandlingContact Paths
bt365 Legal Terms That Govern Your bt365 Account
HOW WE HANDLE YOUR DATA

Data Practices, Cookies, and Account Security

bt365 collects only the information needed to run your account — your mobile number, payment wallet details, and transaction history. We do not sell this data to third parties. Cookies on bt365 are used to keep your session active across devices, so switching from your phone to a browser on desktop does not log you out mid-session. You can request a full export of your account data or ask us to delete your record by contacting support.

Data Retention

We keep account and transaction records for the period required by applicable financial regulations, then delete them on request.

Cookie Policy

Session cookies maintain your login state across devices. You can clear them at any time through your browser or mobile settings.

Account Security

Every login triggers an OTP to your registered mobile number. If you did not request it, contact support immediately to lock the account.

Data Requests

To access, correct, or delete your personal data, submit a request via live chat or email with your registered mobile number.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal queries through the channels below. For account-specific issues — such as a blocked withdrawal or a wallet verification hold — include your registered mobile number and the transaction reference so we can locate the record quickly.

Live Chat Open the chat widget from any page on bt365 for real-time help with account and legal queries.
Email Support Send detailed legal or data requests to our support address listed in the account help section.
Account Help Centre The help centre covers account closure, data access requests, and dispute submission steps.

Common Legal Questions About Your Account

These are the questions we get most often about account terms, eligibility, and your rights as a bt365 user in Bangladesh.

Access depends on your local law and eligible region. It is your responsibility to confirm that online wagering is permitted where you are before opening an account.

We may suspend or close accounts where eligibility cannot be verified. Any confirmed balance from legitimate play will be returned to your registered bKash, Nagad, or Rocket wallet after review.

Contact support via live chat or email with your registered mobile number. We will process the request and send your data export within the timeframe required by applicable rules.

Yes. Submit a deletion request through the help centre or live chat. We will close the account and remove personal data, retaining only what financial regulations require us to keep.

These terms are governed by the jurisdiction under which bt365 operates. Where local Bangladesh law conflicts, your local obligations take precedence and you should seek independent legal advice.

We post updates on bt365. Continuing to use the platform after a change is published means you accept the revised terms. Check this page periodically if you want to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.